Quality and Improvements are always on tap. clavis IT is always striving to optimize our service competency in order to offer our customers the greatest possible benefit. With the objective of permanent improvement of the overall company, our mature quality management at clavis IT plays an important role.
Since the autumn of 2009 clavis IT has had a complete processor-oriented management system certified as per ISO9001:2008
This means that:
- We are dedicated to making continuous improvements
- The quality of our solutions is not only the result of individual performance
- Our mode of operation is clear and documented
- The functions, problems and responsibilities of our employees are well-defined
- Customer satisfaction is regularly polled
- Employees, partners and suppliers are to be kept informed on a consistent and transparent basis.